If SeaTools gave you a diagnostic code when it failed, write it down, request an RMA and see what Seagate has to say about it.Įdit: Hmm, you might want to use WD's diagnostic tools on a WD drive. Professional data recovery shops only trust their repairs long enough to get the data off the drives. The only people who stand a decent chance of fixing them are people who know them inside-out: the manufacturers. There is very little in them that even knowledgeable hobbyists would be able to repair without most likely making something else worse. No reallocated, pending or uncorrectable errors so there does not appear to be anything obviously wrong with the drive as far as SMART data can tell. Sorry.If I'm not mistaken, the drive only came with a 1-year warranty, and I bought it three years ago. If it has no warranty left (warranties vary some are 1 yr, some 3, and a few are 5) then you will need to buy a new hard drive. I have not heard of any "permanent" fix for a bad hard drive. Save it somewhere: the 'cloud', flash drive, another hard drive.That noise you hear is the drive starting to die and the test confirmed it. In my experience, anytime one of WD's or Seagate's hard drives fail their test it is failing or about to, and needs replacement. For more information on warranty replacement please visit the Warranty Services Page.I can't help you with the HDDScan, but you DO need to call WD if that HD is still under warranty. If a SeaTools test generates an error, that means the drive will need to be replaced. errors after SeaTools passes the drive, please consult with your computer or motherboard manufacturer for instructions to disable S.M.A.R.T. If no update is available, or the update does not resolve the S.M.A.R.T. This may be remedied by going to the computer or motherboard manufacturer's website to check for an update for the computer's BIOS. fields that some manufacturers' BIOS's cannot interpret correctly. Some drives, such as Solid State Drives (SSDs), include additional S.M.A.R.T. parameters along with several other separate tests, allowing a complete hard disk health check. Additionally, you download and run the SeaTools diagnostic test. If the drive is under warranty, this is a valid reason to consider a replacement. Otherwise, when a disk drive issues a S.M.A.R.T. error there are no methods to repair the underlying problem, whatever it is. If you find and fix a ventilation problem and the average temperature drops to a normal range, then the S.M.A.R.T. error may disappear. First, check to see if your system has adequate ventilation and that all fans are in good working order. specifications and thresholds as well.Ī system S.M.A.R.T. error means you should backup your data as soon as possible and maintain consistent backups.Ī S.M.A.R.T. warning based on excessive average temperature is common, and can sometimes be fixed by improving ventilation. Different drive manufacturers will have different S.M.A.R.T. The specifics of these thresholds are not made publicly available and can differ between designs. A few of these areas include read retries (meaning data wasn't read correctly the first time), slow spin up, high temperature, and excessive bad sector. The drive monitors several kinds of performance areas. The system will report an error when a S.M.A.R.T. A S.M.A.R.T. error is a prediction that the diagnostic test will soon fail. ![]() Even some diagnostic tests could still have a PASS status. It is important to realize that the drive may appear to be functioning normally. ![]() ![]() S.M.A.R.T. errors are a near-term prediction of drive failure. You may find that your system reports that a S.M.A.R.T.
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